Retrieval Testing
The Retrieval Testing page lets you chat with your bot directly from the dashboard. Use it to verify the bot’s answers, test edge cases, and make sure everything works before your community sees it.How to Use Retrieval Testing
Type a Question
Use the chat input at the bottom to type a question, just like a user would in Discord or your website.
Review the Response
The bot replies in real time with a streaming response. You’ll see the answer appear word by word, along with the sources it used.
What to Test
Common Questions
Start with the most frequent questions your community asks.
Edge Cases
Try questions where the answer is partial or not in your knowledge base.
Different Phrasings
Ask the same question in different ways to check consistency.
Recent Updates
After rebuilding, test with questions related to newly added content.
Understanding the Response
Each response in the testing chat includes:- The answer: Generated from your knowledge base content
- Cited sources: Which documents or URLs the bot used to form its answer
For Discord workspaces, the retrieval testing page includes a Question Detector toggle. When enabled, it simulates the same question detection the bot uses in your Discord channels — so you can test whether the bot would actually respond to a given message. Web widget workspaces answer all questions, so this option does not apply.
Chat Sessions
Your testing conversations are saved as sessions. You can:- Continue a previous conversation
- Start a new session for fresh testing
- Review past sessions to track improvements
Next Steps
Bot Response History
See how the bot is performing in live Discord channels.
Knowledge Graph
Explore the connections in your knowledge base.