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Manage Your Subscription

BestChatBot uses Stripe for payment processing. You manage your subscription from the dashboard. Here is how.

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Viewing Your Current Plan

1

Open Billing

Navigate to the Billing section from the dashboard sidebar.
2

View Subscription Card

Your current plan is displayed on a subscription card showing:
  • Plan name and tier
  • Monthly price
  • Renewal date
  • Current usage
Billing page showing your current plan, usage, and management options

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Upgrading Your Plan

1

Go to Billing

Open the Billing section from the sidebar.
2

Choose a Higher Plan

You’ll see the available plans. Click Upgrade on the plan you want.
3

Complete Payment

You’ll be directed to a Stripe checkout page to enter or confirm your payment details. After payment, the upgrade takes effect immediately.
When upgrading mid-cycle, you’re charged a prorated amount for the remaining days in your billing period.

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Downgrading Your Plan

1

Open Stripe Customer Portal

From the Billing section, click Manage Subscription to open the Stripe customer portal.
2

Select a Lower Plan

Choose the plan you want to downgrade to.
3

Confirm the Change

The downgrade takes effect at the end of your current billing cycle. You’ll keep your current plan’s features until then.
If your current usage exceeds the limits of the lower plan (e.g., more scraped pages or workspaces), you may need to reduce your usage before the downgrade takes effect.

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Managing Payment Methods

Through the Stripe Customer Portal, you can:
  • Update your credit card or payment method
  • View past invoices and receipts
  • Download invoices for accounting

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Canceling Your Subscription

To cancel, open the Stripe Customer Portal and select Cancel Subscription. Your plan will remain active until the end of the current billing period, then revert to the Free plan.
Canceling doesn’t delete your data. Your knowledge base, settings, and history remain intact. You can resubscribe at any time to pick up where you left off.

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Next Step

Usage Tracking

Monitor how many bot responses you’ve used this month.