Usage Tracking
BestChatBot tracks your monthly bot responses so you always know how much of your plan you’ve used. Usage resets at the beginning of each billing cycle.
Viewing Your Usage
In the dashboard, you’ll find usage information in several places:
Usage Indicator
A quick-glance indicator in the sidebar or top bar shows your current usage as a percentage of your plan limit.
Usage Chart
The Billing section includes a chart showing your response usage over time, so you can see trends and predict when you might approach your limit.
Workspace Distribution
If you have multiple workspaces, you can see how usage is distributed across them. This helps you identify which communities are most active.
What Counts as a Response
Each time the bot sends a reply to a message in Discord, it counts as one bot response. The following do not count:
| Action | Counts as Response? |
|---|
| Bot replies to a question in Discord | Yes |
| Testing in the Retrieval Testing page | No |
| Bot skips a message (no relevant answer) | No |
| Rebuilding the knowledge base | No |
| Uploading documents | No |
Use the Retrieval Testing page to test as much as you want. It doesn’t affect your response count.
Approaching Your Limit
When you’re nearing your monthly limit:
- The usage indicator changes color to warn you
- You can upgrade your plan at any time to get more responses
Once you hit your monthly limit, the bot will stop responding in Discord until the next billing cycle or until you upgrade.
Usage by Plan
| Plan | Monthly Responses |
|---|
| Free | 10 |
| Starter | 100 |
| Pro | 250 |
| Enterprise | 500 |
Next Steps
