> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bestchatbot.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Calendly
> What the Calendly integration can and can't do, and how to connect it step by step.
# Calendly
**Category: Scheduling.** Connect Calendly and your widget can book and cancel meetings for visitors, right inside the chat.
Integrations are available on the **Pro** and **Business** plans. Calendly shares the Scheduling category with Cal.com, so only one of the two can be active at a time.
**Booking requires a paid Calendly plan.** On Calendly's **free** tier, the bot can only **show available times** — it can't actually book the meeting, because Calendly's free plan doesn't allow creating bookings through its API. Upgrade your Calendly plan to let the bot schedule meetings end to end.
## What This Bot Can Do
The bot does exactly these actions, nothing more. "Needs sign-in" means the visitor must be identified first; otherwise the bot gives a safe, neutral answer.
| Action | What it does | Needs sign-in |
| ---------------------- | ------------------------------------------------------------------------------------------------------------------- | :-----------: |
| **Check availability** | Show the visitor open time slots from your calendar, up to 7 days per request. | No |
| **Book a meeting** | Schedule a meeting once the visitor picks a slot and gives their name and email. **Requires a paid Calendly plan.** | No |
| **Cancel a meeting** | Cancel a meeting the visitor booked, found by their email. The bot asks for confirmation first. | Yes |
## What It Can't Do
Calendly is scoped to the actions above. It does **not**:
* Book meetings on Calendly's free plan (it can only show availability there)
* Reschedule a meeting (the visitor cancels and books a new time instead)
* List or show all of a visitor's meetings
* Check availability more than 7 days ahead in a single request
## How to Connect
Connecting an integration requires an **Editor**, **Admin**, or **Owner** role, on the **Pro** or **Business** plan. See [Members & Roles](/workspace/members-roles).
In your workspace dashboard, open your **Web Widget → Integrations** tab and find **Calendly**.
Click **Connect**. A secure popup opens — sign in to Calendly and **Approve** the requested access. You never type credentials into BestChatBot. If Cal.com is currently active, you'll be asked to confirm replacing it.
Calendly needs one more step: pick the **event type** the bot will book (for example, "30 Minute Meeting"). Until you select one, the integration shows a **needs setup** badge and won't book meetings.
Once set up, Calendly's actions become available to your widget right away. You can toggle each capability — **Check availability**, **Schedule meetings**, and **Cancel meetings** — from the integration panel.
## One per Category
Calendly is in the **Scheduling** category with Cal.com. Connecting one disconnects the other, so your bot always has a single, clear tool for scheduling.
If you connect Calendly while Cal.com is active, Cal.com is turned off automatically.
## Availability
| Plan | Calendly |
| -------- | -------- |
| Free | — |
| Starter | — |
| Pro | ✅ |
| Business | ✅ |
## Next Steps
See the full catalog and how categories work.
Learn how the bot turns a request into a real action.