> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bestchatbot.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Available Integrations

> Connect your calendar, help desk, store, CRM, and billing so your chatbot can take real actions.

# Available Integrations

BestChatBot connects to **8 tools** your business already uses. Once connected, your widget can perform real actions with them through [Agentic Actions](/integrations/agentic-actions).

<Note>Integrations are available on the **Pro** and **Business** plans.</Note>

<Frame>
  <img src="https://mintcdn.com/bestchatbot/97kdRjnWT0Lew0EI/images/integrations-catalog-screen.png?fit=max&auto=format&n=97kdRjnWT0Lew0EI&q=85&s=e755c69619093633bdf333d4757192a0" alt="Integrations page showing the catalog of available tools and their connection status" width="1168" height="1213" data-path="images/integrations-catalog-screen.png" />
</Frame>

## The 8 Integrations

| Integration     | Category   | What your bot can do                                                                                                          |
| --------------- | ---------- | ----------------------------------------------------------------------------------------------------------------------------- |
| **Cal.com**     | Scheduling | Check availability, book a meeting, cancel a meeting                                                                          |
| **Calendly**    | Scheduling | Check availability, book a meeting, cancel a meeting                                                                          |
| **Freshdesk**   | Help Desk  | Open a support ticket, check a ticket's status                                                                                |
| **Zendesk**     | Help Desk  | Open a support ticket, check a ticket's status                                                                                |
| **HubSpot**     | CRM        | Capture a lead so your sales team can follow up                                                                               |
| **Stripe**      | Payments   | View a subscription, view invoices and payment methods, open the billing portal, start a purchase, browse products and prices |
| **Shopify**     | E-commerce | Browse the product catalog, check an order's status by email                                                                  |
| **WooCommerce** | E-commerce | Browse the product catalog, check an order's status by email                                                                  |

## One Integration per Category

Each category can have **only one active integration at a time**. The integrations in the same category expose the same actions to the bot, so allowing two at once would create ambiguity.

| Category   | Options              | Mutually exclusive? |
| ---------- | -------------------- | ------------------- |
| Scheduling | Cal.com, Calendly    | Yes                 |
| Help Desk  | Freshdesk, Zendesk   | Yes                 |
| E-commerce | Shopify, WooCommerce | Yes                 |
| CRM        | HubSpot              | — (only option)     |
| Payments   | Stripe               | — (only option)     |

<Warning>Connecting a second integration in the same category **automatically disconnects** the first. For example, if Cal.com is connected and you connect Calendly, Cal.com is turned off. The same applies to Freshdesk/Zendesk and Shopify/WooCommerce.</Warning>

<Frame>
  <img src="https://mintcdn.com/bestchatbot/97kdRjnWT0Lew0EI/images/integration-replace-warning.png?fit=max&auto=format&n=97kdRjnWT0Lew0EI&q=85&s=8c0a9f124bb9ba0324f1c9e0b6323c8c" alt="Warning shown when connecting a second integration in the same category replaces the active one" width="1163" height="877" data-path="images/integration-replace-warning.png" />
</Frame>

HubSpot and Stripe are the only options in their categories, so they never conflict with another integration.

## Connecting an Integration

<Steps>
  <Step title="Open Integrations" icon="plug">
    From your workspace dashboard, go to the **Integrations** page. You'll see the catalog of available tools and their connection status.
  </Step>

  <Step title="Connect your tool" icon="link">
    Click **Connect** on the integration you want and follow the secure authorization flow. You authorize BestChatBot directly with the provider, so your credentials are never typed into the chat.
  </Step>

  <Step title="It's live" icon="circle-check">
    Once connected, the integration's actions become available to your widget right away. If another integration in the same category was active, it's disconnected automatically.
  </Step>
</Steps>

## Disconnecting

You can disconnect any integration from the **Integrations** page at any time. Its actions stop being offered to the widget immediately. Disconnecting one integration never affects the others.

## Availability

| Plan     | Integrations |
| -------- | ------------ |
| Free     | —            |
| Starter  | —            |
| Pro      | ✅            |
| Business | ✅            |

## Next Steps

<CardGroup cols={2}>
  <Card title="Agentic Actions" icon="wand-magic-sparkles" href="/integrations/agentic-actions">
    Understand how the bot decides to act and how visitors stay in control.
  </Card>

  <Card title="Members & Roles" icon="users" href="/workspace/members-roles">
    Control who on your team can connect and manage integrations.
  </Card>
</CardGroup>