> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bestchatbot.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Subscription

> Upgrade, downgrade, or manage your BestChatBot subscription.

# Manage Your Subscription

BestChatBot uses **Stripe** for payment processing. You manage your subscription from the dashboard. Here is how.

## Viewing Your Current Plan

<Steps>
  <Step title="Open Billing">
    Open the **Billing** section from the dashboard sidebar.
  </Step>

  <Step title="View Subscription Card">
    Your current plan is displayed on a subscription card showing:

    * Plan name and tier
    * Monthly price
    * Renewal date
    * Current usage
  </Step>
</Steps>

<Frame>
  <img src="https://mintcdn.com/bestchatbot/4xzY1uet0pDhT8PA/images/billing-screen.png?fit=max&auto=format&n=4xzY1uet0pDhT8PA&q=85&s=c221b7db05ec0a6624d9c181b55d365b" alt="Billing page showing your current plan, usage, and management options" width="3813" height="1937" data-path="images/billing-screen.png" />
</Frame>

## Upgrading Your Plan

<Steps>
  <Step title="Go to Billing">
    Open the **Billing** section from the sidebar.
  </Step>

  <Step title="Choose a Higher Plan">
    You'll see the available plans. Click **Upgrade** on the plan you want.
  </Step>

  <Step title="Complete Payment">
    You'll be directed to a Stripe checkout page to enter or confirm your payment details. After payment, the upgrade takes effect immediately.

    <Tip>When upgrading mid-cycle, you're charged a prorated amount for the remaining days in your billing period.</Tip>
  </Step>
</Steps>

## Downgrading Your Plan

<Steps>
  <Step title="Open Stripe Customer Portal">
    From the Billing section, click **Manage Subscription** to open the Stripe customer portal.
  </Step>

  <Step title="Select a Lower Plan">
    Choose the plan you want to downgrade to.
  </Step>

  <Step title="Confirm the Change">
    The downgrade takes effect at the end of your current billing cycle. You'll keep your current plan's features until then.

    <Warning>If your current usage exceeds the limits of the lower plan (e.g., more scraped pages or workspaces), you may need to reduce your usage before the downgrade takes effect.</Warning>
  </Step>
</Steps>

## Managing Payment Methods

Through the **Stripe Customer Portal**, you can:

* Update your credit card or payment method
* View past invoices and receipts
* Download invoices for accounting

## Canceling Your Subscription

To cancel, open the Stripe Customer Portal and select **Cancel Subscription**. Your plan will remain active until the end of the current billing period, then revert to the Free plan.

<Note>Canceling doesn't delete your data. Your knowledge base, settings, and history remain intact. You can resubscribe at any time to pick up where you left off.</Note>

## Next Step

<Card title="Usage Tracking" icon="chart-bar" href="/billing/usage-tracking">
  Monitor how many bot responses you've used this month.
</Card>